Senior Product Manager
Date: Sep 30, 2024
Location: Austin, US, 78705 Minneapolis, US, 55401 Nashua, US, 3063
Company: Optimizely
At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.
At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.
Introduction
The Senior Product Manager will serve as an individual contributor with ownership over a large product area, specifically within Web Experimentation. This role requires a deep understanding of features and technology within the Experimentation product, enabling a strategic and analytical approach to product development. As a recognized expert across multiple product areas, this individual will be sought out for their expertise and insights.
Job Responsibilities
Influence Strategy & Roadmap
Establishes prioritization principles that inform consistent decision-making. Contributes to strategy planning with senior leaders.
- Ruthlessly prioritizes with company objectives in mind, even if it means killing projects or trading team members to another squad.
- Always looks for opportunities to reduce scope. Is pragmatic and clever when evaluating new ideas.
- Epitomizes an experimentation mindset, always centered in hypothesis thinking and rapid experimentation.
- Helps refine metrics and analytical models to improve the quality of data-driven decisions.
- Executes the fundamentals of leadership and knows when to do vs. delegate, and decide vs. empower.
- Effectively communicates concise data and facts to leadership to drive fast decisions.
Deliver Products and Drive Usage
Delivered work has a measurable positive impact on company and ADEPT performance; regularly reports on all products managed and leads others to do the same.
- Connects company objectives to team work and defines measures to track impact.
- Consistently challenges the team to accomplish more than they think they can.
- Sets a predictable cadence for product delivery and a high bar for product quality.
- Demonstrates the ability to consistently solve large and unique problems by using a data and customer-driven process and tightly managing scope.
Collaborate and Communicate
Influential in getting buy-in for complicated and long-term product investments, driving every stage of product delivery from ideation to enablement and adoption.
- Develops meaningful relationships with key individuals, internally and externally, regardless of level, to achieve business objectives.
- Handles conflict and hard conversations directly and with maturity—can be trusted to lead through challenges or uncertainty.
- Ensures their squad understands the company and department strategy, how their work ties to it, and regularly communicates it.
- Is a visible internal and external spokesperson for the product.
- Is effective at motivating and leading the squad, providing required context, setting timelines, and reporting to leadership.
Be a Resilient Leader
Plays an active role in recruiting talent and team building. Actively seeks out challenging projects and difficult feedback.
- Has a multiplier effect on ADEPT. Actively sought out by their squad and others for advice.
- Ensures design and engineering are engaged stakeholders in all product initiatives. Proactively involves them as partners for roadmap items and planning.
- Nurtures a culture of inclusion and empathy; creates a safe space for open and honest conversation.
- Reinforces positive behavior and results through timely praise.
- Effectively influences, informs, and mobilizes others to achieve shared vision, mission, and goals.
- Adapts appropriately to changes in priority, using company strategy to quickly make changes in priority, staffing, or scope.
- Takes accountability for own professional development and actively pursues learning in alignment with the company strategy and vision.
- Proactively suggests and leads process improvements across the team.
Knowledge and Experience
- Typically 5+ years of product experience or equivalent skills
- Market Awareness: Becoming a domain (product area) expert. Tracks trends but is also aware of specific competitor positioning.
- PM Expertise: Excels at the fundamental concepts, practices, and procedures of Product Management.
- Business Expertise: Has keen business acumen and a strong understanding of the fundamentals of product success.
- Cross-Functional: Work begins to scale beyond their core area of responsibility; regularly works cross-functionally to support the end-to-end Product Development process and cross-functional initiatives.
- Metrics/Data: Identifies and tracks the right metrics. Responsible for creating dashboards and reporting. Uses data to consistently meet or exceed goals.
Education
Bachelor's Degree or equivalent experience.
Competencies
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Nearest Major Market: Austin