AI Engagement Manager
Date: Mar 13, 2025
Location: Dhaka, BD, 1212 BD
Company: Optimizely
At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.
At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.
Join us and become part of a company that's empowering people to unlock their digital potential!
Introduction
We are seeking a dynamic and resourceful AI Engagement Manager to support our internal AI initiatives. The successful candidate will be the key liaison between our AI engineering team and other departments, ensuring that our AI tools are being leveraged to their full potential across the company. This individual will be responsible for developing educational content, tailoring tools to specific team needs, and facilitating communication and feedback loops to improve our AI offerings.
Job Responsibilities
Educational Content Development: Create and deliver educational materials to empower internal users of AI tools, ensuring they understand how to use them effectively in their roles.
Tool Customization & Tailoring: Work closely with different teams to tailor AI tools to meet their specific workflows and needs, enhancing the user experience and increasing adoption.
Communication & Updates: Serve as the primary point of contact for communicating updates and new features of AI tools to employees, keeping everyone informed about the latest advancements.
Feedback Collection & Feature Requests: Regularly engage with teams to gather feedback on the AI tools, track pain points, and identify feature requests to inform product improvements.
Vendor Evaluation: Assess AI tools and solutions from external vendors to determine their fit for the company's needs, ensuring we select the best options for our teams.
Cross-functional Collaboration: Act as a bridge between the AI engineering team and other departments, ensuring seamless communication, alignment, and the successful implementation of AI initiatives across the company.
Knowledge and Experience
Proven experience in a similar role, ideally within AI or technology-driven environments.
Strong communication skills, with the ability to distill complex AI concepts into user-friendly content and training materials.
Excellent organizational and project management skills, with the ability to work across multiple teams and priorities.
A collaborative mindset and the ability to build strong relationships with stakeholders across the company.
Experience evaluating and integrating third-party AI tools and solutions.
A passion for AI and helping teams leverage cutting-edge technology to solve business challenges.
Working Hours: Monday to Friday (11 AM to 7 PM)
Education
4 year Bachelor's Degree
Competencies
Our new, cutting-edge office space in Dhaka is a testament to our dedication to enhancing your work experience. This state-of-the-art workspace features open workstations, a fully equipped kitchen, a nap room for relaxation, a tranquil zen garden, and an entertaining area, all designed to provide you with the ideal environment to thrive and grow.
As part of our commitment to you, here are other benefits and perks you can expect:
-
Best-in-class compensation plans
-
Two annual festival bonuses
-
Recognition and rewards programs
-
Paid Maternity (4 months) & Paternity Leave (12 weeks)
-
Flexible vacations days and working hours
-
Annual Work/Service Anniversary Leave
-
Comprehensive medical & life insurance for you and your dependants
-
Volunteering opportunities to make a difference
-
Chance to work alongside our incredible global team
-
Monthly and quarterly regional and global team-building events
-
Communal transport facilities inside Dhaka to and from the office
-
Free catered lunch every day
-
An agile performance review process that encourages ongoing transparency between managers and direct reports
-
Enablement program and soft skill training to support internal career growth and development
At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.