Human Resources Senior Manager

Introduction

The Human Resources Senior Manager will play a key role in driving transformation and innovation in the organization. This position will be instrumental to strategically drive key people initiatives in Bangladesh that are in alignment with the global people strategy. The people strategy is formulated in conjunction with the business strategy.

This role will ensure HR practices and programs for the employees based in Dhaka, Bangladesh creates a an enriching employee experience that considers our operating plan and within a regulatory framework. The purpose of the role is to attract, develop and retain employees within Dhaka.. The HR Senior Manager will drive high impact work that includes local employee relations hands on work in addition to broader oversight management and coordination of global activities related to their location.

Job Responsibilities

Lead and coordinate closely Country Executive sponsor and local leadership (Dhaka EAB) to support organizational change initiates by developing and implementing change management strategies that drive adoption, minimize resistance, and ensure successful transitions across teams and departments.

· - Coordinate with Center of Excellence and bring on proposal to customize benefit landscape, employee branding, compensation strategies, policy, process, etc. to comply with local law and market practice

· Effectively influences peer leaders and business leaders to consider country implications on business decisions. Working with appropriate teams within and outside of HR on proposals through implementation.

· May support the execution and change management of global practices within the assigned country, such as benefits, health and safety, compensation structures, succession planning, talent cycles, retention initiatives, organization development and design, etc.. Effectively escalate areas of risk and bring solutions to mitigate risk.

· Manage employee relations cases, including involuntary terms and restructuring escalations, and performance management cases (PIPs) within Bangladesh.

· Strong culture champion and coordinate with Local Leadership (Dhaka EAB) to resolve any cultural issues that may be impacting the site.

· Works within the established HR model by advising and providing info HR Central and the greater HR team for questions/policy updates related to local employment law, policy creation, legal training requirements, etc.

· May participate or lead global projects, company-wide all-hands, , onboarding, training and development, etc.

· Represent the company externally including a strong social media presence and establishing themselves as an HR thought leader in the industry and country. Presence should attract high caliber talent

· May be responsible for branding efforts in partnership with Talent Acquisition. May include support for Great Places to work or other relevant awards.

· Support members of the Executive Leadership team on important aspects to improve culture and talent retention. May include executive leadership coaching, partnership with HRBPs on cross regional activities like assessments, ERGs, regional events, stay interviews, career pathing across functions, etc.

· Responsible to have a country view of employee pulse surveys with key activities to improve low areas. Research and present survey actions at country / all

· Be active member of senior leadership committees at a site level.

· May occasionally be assigned to support senior leaders as HRBP.

· Signing authority for documentation including, offer letters, immigration cases, NOCs, policy updates, etc. within Bangladesh

· May design / facilitate global or local leadership workshops to improve organizational effectiveness. May design or execute specific activities at a local level to improve effectiveness or seek feedback on program design/evaluation (ie -focus groups, surveys, etc).

· Responsible for understanding HR metrics in country and leveraging metrics to influence program design or evaluation of existing programs.

· May be assigned to conduct talent roundtables at a country level to assess quality of talent, talent at risk, or gaps in a succession plan.

· Develop and implement strategies to foster a positive and compliant workplace environment.

· Conduct impartial investigations into employee concerns and workplace issues.

· Collaborate with leadership to address performance-related matters and develop improvement plans. Oversee the performance appraisal process, ensuring timely and constructive feedback.

Knowledge and Experience

· 8+ years of experience on a global HR team in the technology industry with country specific expertise as HR Manager, specifically leading the HR practice in Bangladesh

· Strong business acumen to understand business strategy and desired business outcomes.

· Ability to drive innovation to bring in industry best practices.

· Previous experience partnering with and supporting Executives and senior leaders within a rapidly changing, high growth environment

· Excellent communication skills with ability to handle situations diplomatically and with executive presence.

· Very organized, and highly responsive with ability to manage multiple communication channels

· Ability to operate independently and establish network of trusted colleagues to maintain accurate pulse on the Bangladesh office community.

· Ability to work across a highly matrixed HR organization to influence without direct people responsibility.

· Ability to effectively address complex employee relations topic or specific legal matters, partnering with external and internal legal counsel and related stakeholders. This may include government officials.

· Ability to balance business focus and people focus by understanding constraints that may challenge employee desires

· Ability to take on tasks or special projects to support a collaborative team approach.

· Passion to foster Company culture through initiatives, training & education, communications, and implementing optimizations based on high-level goals.

· Experience leading projects and collaborating with distributed global teams, flexing to meet varying time zones and cultural norms.

· Flexibility to work outside normal hours may be required at peak times.

· Ability to establish strong partnerships with business leaders, understand their needs, assess the range of solutions, assimilate data, provide relevant guidance and coaching to facilitate change.

· Ability to achieve results while working under the pressures of shifting priorities in a dynamic and agile environment.

· Ability to interact effectively with all levels of the company and lead presentations to senior leadership with an analytical mindset.

· Must be self-directed and a quick learner with ideal experience with of SuccessFactors analytics and the Microsoft Office Suite

· 10% travel as required

Education

• Bachelor’s degree in Human Resources or another relevant discipline. Masters degree preferred
• SHRM Senior Certified Professional (SHRM-SCP) or GPHR Certification a plus

Competencies