Product Manager
Date: Nov 20, 2023
Location: Dhaka, BD, 1213 BD
Company: Optimizely
Optimizely is known for content, commerce, and optimization with our Digital Experience Platform (DXP). Millions of experiences are served with our platform every single day, helping organizations grow exponentially online. We have the honor of serving some incredible customers – which makes what we do extremely rewarding. Optimizely has over 9,000 brands, from global organizations such as Visa, Sky, Yamaha, and Wall Street Journal to tech innovators like Atlassian, DocuSign, FitBit, and Zillow.
Not only are we financially sound and growing, but we have unicorn status: we exceeded $300M in revenue in 2020, is profitable already, and have all strategic options ahead of us. Optimizely continues to invest and addresses a market opportunity north of $30 billion, providing significant personal career growth opportunities.
We are an inclusive culture with a global team of 1200+ people across the US, Europe, Australia, Bangladesh, UAE, Singapore, and Vietnam. We blend European and American business cultures, emphasizing teamwork, inclusion, and moving fast. People make the difference!
If you are looking to work on the next generation of digital technologies in a fast-paced, hyper-growth environment with the best humans, please apply! We’re just getting started...
Introduction
Optimizely is seeking a dynamic and motivated Product Manager to join our Platform team. As a Product Manager, you will play a crucial role as an individual contributor, shaping and driving the success of a defined SaaS product area.
The Platform includes Common Admin/User Management, Common Identity (OptiID), Provisioning, Optimizely Data Platform (ODP), Optimizely Connect Platform for integrations (OCP), Reporting, Content Recommendations, Product Recommendations, and Data Science. We also cover infrastructure, security, compliance, and disaster recovery (DR) work across the Optimizely product suite. This role is intended to support infrastructure, security and compliance across our Platform products as well as other Optimizely products. You have or will develop a thorough understanding of the requirements for compliance certifications including SOC2 and GDPR. You will also support our data and integrations teams with customer support triaging and be a liaison to our Support and other technical teams.
You will contribute to the creation of product requirements and collaborate with Engineering, as well as Security and Compliance teams to ensure they can then deliver high-quality and compliant products that meet customer needs in an agile/scrum environment. The ideal candidate will have 2-5 years of SaaS product experience, project management skills (being able to coordinate multiple stakeholders, action items, and deadlines), excellent communication skills, attention to detail, and the ability to work in a fast-paced, dynamic environment. We are seeking someone who is humble, collaborative, and highly team oriented.
If you are passionate about product management and have a desire to work with like-minded team members on cutting-edge technology, we encourage you to apply for this exciting opportunity!
Job Responsibilities
In this role, the PM will work closely with Optimizely's Compliance, Security, IT, Product, and Engineering teams to:
- Ensure they have the requirements for compliance, security, and DR
- Ensure they implement any necessary changes to get to or maintain compliance
- Track the overall project plan
- Motivate stakeholders to deliver against commits and deadlines, providing required context, clearly communicating the value prop, setting timelines, and reporting to leadership
- Regularly communicate priorities and updates on progress to stakeholders
- Gather direct feedback from users and stakeholders and leverage multiple tools to collate and prioritize requests to improve our products
- Learn and practice prioritization principles that inform consistent, data-driven decision-making
- Demonstrate general (not expert level) technical expertise, including understanding APIs and estimating the timing of complex technical projects and tasks in partnership with Engineering
- Stay abreast of industry trends, events, and channels
- Contribute to Product Requirements Documents (PRDs) with early inputs from Engineering and other internal partners where applicable
- In partnership with Engineering, manage the Platform product backlog for infrastructure, compliance, and security work.
- Connect company objectives to the team’s work by defining measures to track impact (quantifiable key results / OKRs) in partnership with leadership and senior PMs
- Seek coaching and support from leadership to handle conflict and difficult conversations
- Use good judgment on when to escalate vs. inform leaders and stakeholders of issues
- Be a visible internal and external spokesperson for the product initiatives including presentations, demos, and customer calls
- Nurture a culture of inclusion and empathy
- Give and receive candid feedback
- Accept mentorship and guidance from more senior team members who share knowledge and best practices across the team
- Flexibility in working hours is essential for this role, as it involves collaboration with global teams and stakeholders
Knowledge and Experience
- 2-5 years of experience in SaaS product management
- Excellent communication and collaboration skills in English
- Ability to build relationships and work cross-functionally
- Adaptability to changes in priority.
- Strong problem-solving skills and the ability to make data-driven decisions.
- Experience in critical thinking and analysis.
- Ability to influence without direct authority
Education
Bachelor's degree preferred
What we bring to the table:
Our culture is the most important thing we offer. We continuously aim to provide a high-growth space, both virtually and in person, where you can do your best work and, in the process, unlock your boundless potential. We are dedicated to providing meaningful rewards and development opportunities for our employees, recognizing performance and creating a supportive working environment.
Our new, cutting-edge office space in Dhaka is a testament to our dedication to enhancing your work experience. This state-of-the-art workspace features open workstations, a fully equipped kitchen, a nap room for relaxation, a tranquil zen garden, and an entertaining area, all designed to provide you with the ideal environment to thrive and grow.
As part of our commitment to you, here are other benefits and perks you can expect:
- Best-in-class compensation plans
- Two annual festival bonuses
- Recognition and rewards programs
- Paid Maternity (4 months) & Paternity Leave (12 weeks)
- Flexible vacations days and working hours
- Annual Work/Service Anniversary Leave
- Comprehensive medical & life insurance for you and your dependants
- Volunteering opportunities to make a difference
- Chance to work alongside our incredible global team
- Monthly and quarterly regional and global team-building events
- Communal transport facilities inside Dhaka to and from the office
- Free catered lunch every day
- An agile performance review process that encourages ongoing transparency between managers and direct reports
- Enablement program and soft skill training to support internal career growth and development
At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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