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Research and Insights Specialist

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Date: Nov 27, 2024

Location: Dhaka, BD, 1212 BD

Company: Optimizely

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.   
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.  
  

At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.  
  

Join us and become part of a company that's empowering people to unlock their digital potential! 

Introduction

We are seeking a dedicated Research and Insights Specialist to join the Value Consulting team at Optimizely. This role is exclusively focused on supporting the Value Consulting team and its research, providing specialized insights that directly contribute to our strategic customer engagements and value based enablement. Based in Dhaka, Bangladesh, you will work closely with internal stakeholders to deliver tailored research, build customized benchmarks, and create evidence-based models that align with our customers' needs.

Job Responsibilities

  • Conduct research using customer data combined with third-party data sources to derive actionable insights.
  • Create and maintain dashboards for internal use, focusing on customer benchmarks, performance metrics, and presales reporting.
  • Develop evidence-based maturity models tailored to our customers' industries.
  • Assist in industry-specific value model research to support strategic decision-making.
  • Collaborate with internal stakeholders to identify key data requirements and ensure data accuracy and consistency.
  • Perform data cleaning, transformation, and analysis to support various value consulting projects.
  • Maintain and update databases used for research.
  • Present findings and insights in a clear, concise manner to non-technical stakeholders.
  • Stay updated on industry trends and best practices to enhance the quality and relevance of research outputs.
  • Working Hours - 2pm - 10pm Dhaka Time (Monday to Friday)

Knowledge and Experience

  • Bachelor’s degree in Data Science, Statistics, Economics, or a related field.
  • Proven experience (2+ years) as a Data Analyst, preferably in a consulting or research role.
  • Strong proficiency in data analysis tools such as SQL, Excel, PowerBI and other and data visualization software.
  • Experience working with large datasets and conducting complex data analysis.
  • Excellent analytical and problem-solving skills, with a keen eye for detail.
  • Ability to communicate complex data insights effectively to non-technical stakeholders.
  • Knowledge of industry trends, especially in digital experience and optimization, is a plus.
  • Strong organizational skills with the ability to manage multiple projects simultaneously.

Education

Bachelor's of Science or Business Administration preferred or equivalent work experience

Our new, cutting-edge office space in Dhaka is a testament to our dedication to enhancing your work experience. This state-of-the-art workspace features open workstations, a fully equipped kitchen, a nap room for relaxation, a tranquil zen garden, and an entertaining area, all designed to provide you with the ideal environment to thrive and grow.  

   

As part of our commitment to you, here are other benefits and perks you can expect:   

    

  • Best-in-class compensation plans   

  • Two annual festival bonuses   

  • Recognition and rewards programs   

  • Paid Maternity (4 months) & Paternity Leave (12 weeks)   

  • Flexible vacations days and working hours   

  • Annual Work/Service Anniversary Leave   

  • Comprehensive medical & life insurance for you and your dependants  

  • Volunteering opportunities to make a difference   

  • Chance to work alongside our incredible global team   

  • Monthly and quarterly regional and global team-building events   

  • Communal transport facilities inside Dhaka to and from the office   

  • Free catered lunch every day    

  • An agile performance review process that encourages ongoing transparency between managers and direct reports   

  • Enablement program and soft skill training to support internal career growth and development    

  
At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with. 

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.