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Senior Product Delivery Manager

Date: Mar 16, 2023

Location: Dhaka, BD, 1213 BD

Company: Optimizely

Optimizely is known for content, commerce, and optimization with our Digital Experience Platform (DXP). Millions of experiences are served with our platform every single day, helping organizations grow exponentially online. We have the honor of serving some incredible customers – which makes what we do extremely rewarding. Optimizely has over 9,000 brands, from global organizations such as Visa, Sky, Yamaha, and Wall Street Journal to tech innovators like Atlassian, DocuSign, FitBit, and Zillow. 


Not only are we financially sound and growing, but we have unicorn status: we exceeded $300M in revenue in 2020, is profitable already, and have all strategic options ahead of us. Optimizely continues to invest and addresses a market opportunity north of $30 billion, providing significant personal career growth opportunities. 


We are an inclusive culture with a global team of 1200+ people across the US, Europe, Australia, Bangladesh, UAE, Singapore, and Vietnam. We blend European and American business cultures, emphasizing teamwork, inclusion, and moving fast. People make the difference! 


If you are looking to work on the next generation of digital technologies in a fast-paced, hyper-growth environment with the best humans, please apply! We’re just getting started... 


The Senior Product Delivery Manager leads and owns the product delivery lifecycle which includes planning, scheduling, communicating, and tracking releases across Optimizely’s product portfolio. You will work with our Product and Engineering teams to deliver high quality software through consistent releases and processes. Depending on the scope of release, you will be responsible for effectively facilitating launch meetings and ensuring readiness across Optimizely business departments.


The Senior Product Delivery Manager places a focus on identifying and driving continuous process improvements both within the Delivery team and with their Product team to optimize software releases and organizational processes. 

Job Responsibilities

Launch Tracking (Release Planning)

  • Tracking planned releases by team and commitment level
  • Working within a given product’s release cadence to deliver code to market
  • With support from the Product team, understanding dependencies to identify key milestone dates
  • Facilitate release health & status meetings as a coordinated effort between Product and Engineering with wider stakeholders as needed
  • Define and govern delivery readiness gates, milestone reviews, and Go/No-Go decisions
  • Educate teams on the release management process to ensure they understand and follow established protocols (quality testing, performance testing, security impact assessments, backwards compatibility, etc.)


Launch Success (Organization/Program Management)

  • Work closely with teams outside of product and engineering (e.g.: technical operations, documentation, strategy & enablement, support, etc.) to ensure awareness and release readiness
  • Facilitate and monitor release tasks and quality checks as needed for a given product
  • Facilitate retrospectives and integrate lessons learned into Optimizely’s delivery processes
  • Identify and track launches against defined tiers in conjunction with Product
  1. New product / package – 1Q in advance, requires knowledgeable program management / readiness and enablement of other departments
  2. New significant capability – 1M in advance, less commercial and operational impact, primarily PMM/enablement teams
  3. Feature / component – 1 sprint in advance, features that need awareness raising in app / on websites.


*Please note, this role will be working closely with our US team so working hours will be from 2:00pm - 10:00pm (GMT+6)

*Work week will be Sunday through Thursday


Knowledge and Experience

Must Have Experience With:

  • 5+ years of experience as part of a project management, product department, or release management role
  • Program and/or project management with accountability for end-to-end delivery
  • Agile development methodologies
  • Using software development lifecycle (SDLC), design and collaboration tools, including Jira and Confluence
  • Working across teams to build partnerships that achieve organization and product delivery goals
  • SaaS development and release processes
  • Department process analysis and process implementation


About You:

  • Outstanding communication skills both verbal and written
  • Results driven and action oriented
  • Team player – someone who is more concerned for the good of the company, its customers, and other team members than being a point-prover or silo-builder
  • Ability to learn quickly and manage themselves independently, making appropriate decisions to ensure company and personal goals are met, this role is an individual contributor
  • Conflict management/resolution skills - Ability to effectively prioritize over a project life cycle


Nice to Have:

  • Project Management or Scrum Certifications
  • Experience working in a SaaS company
  • Experience with Continuous Integration/Continuous Delivery (CI/CD)
  • Experience in governing Agile/DevOps project lifecycles


Bachelors degree in Computer Science/Information Systems or 5+ years of relevant industry experience

Our culture is the most important thing we offer. We continuously aim to provide a high-growth space where you can do your best work and, in the process, unlock your boundless potential. We work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance and creating a supportive working environment. You'll also get: 


  • Best-in-class compensation plans  
  • Two annual festival bonuses  
  • Reward and recognition programs   
  • Paid Maternity (16 weeks) & Paternity Leave (12 weeks) 
  • Unlimited vacation days and flexible working hours in a hybrid environment 
  • Medical & life insurance for employees and dependents 
  • Volunteering and opportunities to give back   
  • Monthly and quarterly regional and global team-building events 
  • Chance to work with our incredible global team all over the world 
  • Communal transport facilities inside Dhaka and free catered lunch when we return to office 
  • An agile performance review process that encourages ongoing transparency between managers and direct reports   
  • Enablement program and soft skill training to support internal career growth and development    
  • A free “Hacking day” per month for self-studying and researching any IT-related subjects 
  • An annual performance-based increment 


We currently work from home; however, we plan to return to the office by early Q3, 2023.

At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.


Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.