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Solution Architect

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Date: Oct 25, 2024

Location: Dhaka, BD, 1212 BD

Company: Optimizely

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.

 

We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.

 

At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.

 

Join us and become part of a company that's empowering people to unlock their digital potential!

Introduction

Onboarding Solution Architects at Optimizely are key members of the Onboarding team, which is a part of the broader Customer Success organization. They are responsible for ensuring the successful deployment of a suite of products, add-ons and integrations, that require both a strong technical expertise and a deep product understanding.

Job Responsibilities

  • Provide leadership and participate in the design and development of complex, high performance enterprise web applications, and repeatable services 
  • Support internal teams including Sales Solutions Architect, Product Team, and Customer Success Managers with scoping, demo, proof of concept engineering, and solution recommendations. 
  • Mentor peers on enterprise web application development strategies, technologies, techniques, tools, guidelines, and the adoption of new technologies  
  • Review ongoing work by engineers 
  • Lead architecture review board, peer code reviews 
  • Design and build integrations with 3rd party products while standardizing integration principles 
  • Build custom scripts to migrate assets and retrieve associated metadata 
  • Manage multiple simultaneous customer projects, balancing priorities of business objectives, use cases, customer satisfaction, and technical quality while being an advocate for the customer and partners 
  • Facilitate and deliver in-person and/or remote user training, technical discovery, and design workshops in accordance with designated service offerings 
  • Maintain an in-depth product knowledge to provide consistent and up to date approaches and recommendations when addressing customers use cases 
  • Responsible for the creation and ongoing maintenance of our internal/external documentation to support/streamline/accelerate the deployment of the solution 

Knowledge and Experience

  • 5+ years of experience in server-side, client-side development as an engineer 
  • Experience designing and implementing complex commercial/enterprise hosted and client-server applications and system components or experience designing, developing and supporting high-volume, highly scalable, mission critical enterprise e-commerce systems 
  • Ability to prioritize workload and meet project deadlines 
  • Strong communication and presentation skills (English verbal and written) 
  • Comfortable leading meetings to discuss and discover technical requirements 
  • Exceptional problem-solving skills and ability to be flexible in project situations. 
  • Drive to learn and share knowledge with customers and teammates  
  • Strong work ethic and good organizational skills 
  • Fluency in English communication in a must*
  • Ability to work in UK time zones

Our new, cutting-edge office space in Dhaka is a testament to our dedication to enhancing your work experience. This state-of-the-art workspace features open workstations, a fully equipped kitchen, a nap room for relaxation, a tranquil zen garden, and an entertaining area, all designed to provide you with the ideal environment to thrive and grow.

 

As part of our commitment to you, here are other benefits and perks you can expect:

 

· Best-in-class compensation plans

· Two annual festival bonuses

· Recognition and rewards programs

· Paid Maternity (4 months) & Paternity Leave (12 weeks)

· Flexible vacations days and working hours

· Annual Work/Service Anniversary Leave

· Comprehensive medical & life insurance for you and your dependants

· Volunteering opportunities to make a difference

· Chance to work alongside our incredible global team

· Monthly and quarterly regional and global team-building events

· Communal transport facilities inside Dhaka to and from the office

· Free catered lunch every day

· An agile performance review process that encourages ongoing transparency between managers and direct reports

· Enablement program and soft skill training to support internal career growth and development

 

At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.

 

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

 

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