Create Alert

Staff Site Reliability Engineer

Apply now »

Date: Dec 13, 2024

Location: Dhaka, BD, 1212 BD

Company: Optimizely

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.  

We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. 

 

At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.

Introduction

Reliability Engineering is a rapidly growing part of the organization. We are in the process of building our teams, tools and systems as part of our mission to build the leading digital experience platform. 

We enable Optimizely to go fast by providing real-time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. We live the company values (Dependable, Collaborative and Simple) with a strong customer focus and possess a healthy sense of urgency. We are a heavily data driven team, utilizing a variety of data collection, enrichment, analytics and visualizations to learn about our complex systems. 

We also live the 'Play, as a team' value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on and bash out code to support the team, we have a spot for you too. 

As an SRE in one of our teams, you will work to enhance availability, performance and stability of Optimizely services as well as automating away repetitive work. 

You'll also respond to pings, pages and alerts to investigate issues in our products that you can really sink your teeth into. You'll be working on non-production and production environments, monitoring, data collection and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives and platform automation. 

Job Responsibilities

  •  
  • Design, implement, and maintain production systems with a focus on high availability, scalability, and performance. 
  • Develop and enforce standards and best practices for monitoring, alerting, and incident management. 
  • Collaborate with development teams to ensure that applications are designed with reliability and fault-tolerance in mind. 
  • Automate repetitive tasks to improve system efficiency and reduce manual interventions. 
  • Lead incident response and post-mortem analysis to continuously improve system reliability. 
  • Drive continuous improvement initiatives to enhance the operational efficiency and resilience of our systems. 
  • Stay up-to-date with the latest trends and technologies in site reliability engineering. 
  •  

Knowledge and Experience

  •  
  • 8+ years of experience in site reliability engineering, dev-ops, or a related field. 
  • Strong expertise in cloud platforms (e.g., AWS, Google Cloud Platform, Azure) and container orchestration (e.g., Kubernetes, Docker). 
  • Proficiency in scripting and automation using languages such as Python, Go, or Bash. 
  • Experience with infrastructure as code tools (e.g., Terraform, Ansible, Chef) and CI/CD pipelines. 
  • Deep understanding of networking, security, and system architecture. 
  • Deep expertise in monitoring distributed systems application architectures 
  • Excellent problem-solving skills and a proactive approach to identifying and resolving issues. 
  • Strong communication skills and the ability to collaborate effectively with cross-functional teams. 
  •  

Education

Bachelor’s Degree (Computer Science or engineering preferred) or equivalent work experience

Our culture is the most important thing we offer. We continuously aim to provide a high-growth space, both virtually and in person, where you can do your best work and, in the process, unlock your boundless potential. Our new, cutting-edge office space in Dhaka is a testament to our dedication to enhancing your work experience. This state-of-the-art workspace features open workstations, a fully equipped kitchen, a nap room for relaxation, a tranquil zen garden, and an entertaining area, all designed to provide you with the ideal environment to thrive and grow. 

  

As part of our commitment to you, here are other benefits and perks you can expect:  

   

  • Best-in-class compensation plans  
  • Two annual festival bonuses  
  • Recognition and rewards programs  
  • Paid Maternity (4 months) & Paternity Leave (12 weeks)  
  • Flexible vacations days and working hours  
  • Annual Work/Service Anniversary Leave  
  • Comprehensive medical & life insurance for you and your dependants 
  • Volunteering opportunities to make a difference  
  • Chance to work alongside our incredible global team  
  • Monthly and quarterly regional and global team-building events  
  • Communal transport facilities inside Dhaka to and from the office  
  • Free catered lunch every day   
  • An agile performance review process that encourages ongoing transparency between managers and direct reports  
  • Enablement program and soft skill training to support internal career growth and development   
     

At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.
 

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.