Senior Product Designer

Date: May 12, 2025

Location: Hanoi, VN

Company: Optimizely

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.  

We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. 

At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. 

Hiring Manager: Tom Censani 

Introduction

Optimizely is seeking a highly skilled Senior Product Designer to join our Platform team. As a Senior Product Designer, you will be an individual contributor who owns the experience strategy for one or more significant product areas and excels at SaaS design solutions. You’ll be a key voice in shaping the user experience across customer-facing and internal tools—balancing innovation with usability and performance.

In this role, you will be responsible for the design vision, creation, and execution for specific area(s) within Platform, working closely with cross-functional partners in Product Management and Engineering to ensure successful product delivery. The Platform teams include customer-facing solutions for all users, internal tools that empower Optimizely employee success, and the data infrastructure that powers our platform. You will collaborate with other designers to understand market best practices and define solutions that exceed customer expectations. You will become a subject matter expert across the design team in this area, helping to define best practices and bring a modern UX sensibility to your solutions. You’ll also play a critical role in shaping the evolution of our design system, ensuring consistency and scalability across the platform.

Job Responsibilities

  • Own and drive end-to-end design across key areas of the Platform experience— from concept to execution.
  • Partner closely with Product, Engineering, and Research to translate business goals and user needs into elegant, intuitive solutions.
  • Collaborate with fellow designers to ensure cohesion across the broader product ecosystem.
  • Contribute to strategy discussions and influence product roadmaps with user-centered thinking.
  • Plan and execute research, usability testing, and validation activities to inform and improve your designs.
  • Help define and evolve our design standards and contribute to the continuous improvement of our design culture.

Knowledge and Experience

  • A detailed, user-centered design process, with a portfolio showcasing the end-to- end thinking behind shipped digital products.
  • You put the “product” in product design—comfortable aligning your decisions with business goals and demonstrating how your design impacts outcomes.
  • Meticulous attention to detail: craft, polish, and accessibility matter to you.
  • A collaborative, team-oriented approach with a track record of working successfully with cross-functional peers.
  • Strong communication and storytelling skills, able to articulate design rationale and influence stakeholders.
  • A growth mindset: adaptable in fast-moving environments and always looking for the next improvement.
  • Deep customer empathy and a drive to advocate for users at every stage of the product lifecycle.
  • Proficiency with modern design tools like Figma, and experience with design systems and prototyping.
  • 5+ years of experience designing digital products in a SaaS or tech environment.
  • Experience mentoring or coaching other designers is a plus.
  • Familiarity with design in global, multilingual environments is a bonus.

 

At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is conducted in U.S. English (en-us), but internally, you are welcome to speak the language in which you feel most comfortable.

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

 

#LI-SR1