Senior Director, Solution Architecture

Introduction

The Director of Solutions Architecture is a senior technology and commercial leader responsible for shaping Optimizely’s pre-sales technical strategy and customer engagement model. Sitting at the intersection of Sales, Product, and Engineering, this role ensures Optimizely’s platform is positioned as a differentiated, value-driven solution across eCommerce, CMS, and digital experience.

The Director leads and scales the Solution Architecture function, partners closely with Sales on complex enterprise opportunities, and acts as a trusted advisor to customers, partners, and internal stakeholders.

Job Responsibilities

• Lead, develop, and scale a high-performing Solution Architecture team

• Own pre-sales technical strategy and execution across enterprise and strategic accounts

• Serve as senior technical authority on the Optimizely platform

• Partner with Sales leadership on complex, high-value deals

• Establish best practices for discovery, demos, and POCs

• Ensure customer evaluations clearly articulate business value and ROI

• Influence product direction through structured customer and market feedback

• Enable partners and support go-to-market strategy and messaging

• Represent Optimizely as a technical and industry thought leader

Knowledge and Experience

• Strong background in digital experience platforms (CMS, eCommerce, digital marketing)

• Experience leading pre-sales, solution architecture, or technical consulting teams

• Solid understanding of modern web architectures and enterprise solution design

• Prior hands-on technical background (Microsoft/.NET preferred)

• Proven ability to engage senior technical and business stakeholders

• Excellent communication, leadership, and commercial awareness

Education

Bachelor's degree preferably in Computer Science or Information Technology/Systems with equivalent work experience

Competencies