Senior Manager, Product Design

Introduction

We are looking for an experienced and strategic Senior Manager of Product Design to lead our Orchestrate pillar. This area includes our CMS, Content Marketing Platform (CMP), and Digital Asset Management (DAM) products. As Orchestrate evolves to deliver AI-powered content workflows, you will play a critical role in shaping how marketers ideate, collaborate, and manage content at scale.

This is a senior leadership position within our design team. You will work closely with product and engineering leaders to define strategy, guide execution, and scale unified experiences across the Orchestrate suite. You will also help drive AI design strategy as we introduce intelligent, assistive, and agent-based workflows into the platform.

You will report to the Head of Product Design & Research and help shape the future of content orchestration at Optimizely.

Job Responsibilities

• Set and communicate a clear, strategic design vision across the Orchestrate product suite in close partnership with product and engineering
• Lead and support a team of product designers working across CMS, CMP, and DAM, with a focus on career development, quality, and impact
• Shape our AI design direction for content orchestration by introducing intelligent automation and assistive features that increase efficiency and usability
• Translate customer needs and business goals into scalable and intuitive user experiences
• Build strong cross-functional relationships across product, engineering, research, and go-to-market teams
• Break down complex product areas into smaller, manageable initiatives that can be prioritized and delegated
• Foster an inclusive, psychologically safe team culture that values honest feedback, diverse perspectives, and continuous improvement
• Guide the team through quarterly and annual planning processes to ensure alignment and accountability
• Advocate for design best practices and partner with Research, Design Systems, and DesignOps to scale craft and consistency
• Represent Orchestrate design leadership in executive conversations, product reviews, and strategic decision-making

Knowledge and Experience

• At least 10 years of experience in product or UX design, including 6+ years managing and growing design teams
• Experience leading design for SaaS platforms, ideally in the areas of content management, marketing, or digital experience
• Strong background in interaction design and information architecture, with a proven ability to lead complex product initiatives
• Familiarity with AI-enhanced workflows, such as content generation, intelligent recommendations, or automated task orchestration
• A systems mindset with experience creating scalable design frameworks and contributing to shared design systems
• Demonstrated ability to collaborate across departments and influence senior stakeholders
• Experience guiding teams through ambiguity, setting direction, and making tradeoffs aligned with broader strategy
• A leadership approach rooted in empathy, inclusion, and mentorship, with a consistent record of team development
• Proficiency in Figma and a working knowledge of design operations, rituals, and team coordination
• Clear communication and storytelling skills, especially when aligning cross-functional teams or influencing executives

Why This Role?

• Own and evolve a critical product pillar at the center of Optimizely's growth strategy
• Lead a team responsible for shaping the future of AI-driven content creation and orchestration
• Operate in a high-trust, high-impact environment with visibility across the organization
• Join a global, collaborative design team with strong executive support and a culture of continuous learning
• Help define the future of how marketing teams work through thoughtful, scalable, and intelligent experiences