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Learning Content Author

Date: May 11, 2022

Location: United States

Company: Optimizely

Optimizely is focused on unlocking digital potential and we are the recognized category leader in Digital Experience Platform (DXP) and created the category for A/B Testing and experimentation software. We have incredible customers – isn’t that one of the most important aspects of looking for your next job? Optimizely has over 9,000 brands from global organizations such as Visa, Sky, Yamaha, Wall Street Journal to tech innovators like Atlassian, DocuSign, FitBit and Zillow.

 

Not only are we financially sound and growing but we have unicorn status: Exceeded $300M in revenue in 2020, is profitable already, and has all strategic options ahead of itself. Optimizely continues to invest and addresses a market opportunity north of $30 billion, providing significant personal career growth opportunities.

 

We are an inclusive culture with a global team of 1200+ people across the US, Europe, Australia, and Vietnam. We blend European and American business culture with emphasis on teamwork, inclusion, and moving fast. People make the difference!

 

If you are looking to work on the next generation of digital technologies in a fast-paced, hyper-growth environment, apply! We’re just getting started...

Introduction

Support Education team in all kinds of communication with mainly customers and partners through LMS, CMS and Email as well as collaborating with eLearning designers on scripts when needed.

Job Responsibilities

•    Write clear and informative content on various relevant topics for multiple platforms, such as LMS, websites, email marketing, product descriptions and social media.
•    Content includes product descriptions, customer communications, eLearning scripts, marketing newsletters and more.
•    Prepare well-structured drafts using our CMS and LMS
•    Editing and polishing existing content to improve readability
•    Revising existing content to reflect business changes or new preferences
•    Proofread and edit communications before publication to ensure it is free of grammatical or factual errors and follows all brand editorial guidelines for consistency.
•    Collaborate with eLearning designers and trainers on educational texts
•    Use SEO best practices to increase traffic to our LMS and web pages
•    Identify customers’ needs and gaps in our content and recommend new topics
•    Ensure all-around consistency (style, fonts, images and tone)

Knowledge and Experience

•    Proven work experience as a Content Writer, copywriter or similar role
•    Portfolio of published articles
•    Hands-on experience with Content Management Systems

Education

Bachelors degree

Competencies

Acquiring Information
Communicating Effectively
Composing and Writing Text
Serving Customers
Sharing Information

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.