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HR Business Partner - Sales

Date: Jun 6, 2022

Location: Nashua, US, 3063 London, GB, SE1 9PG US

Company: Optimizely

Optimizely is focused on unlocking digital potential and we are the recognized category leader in Digital Experience Platform (DXP) and created the category for A/B Testing and experimentation software. We have incredible customers – isn’t that one of the most important aspects of looking for your next job? Optimizely has over 9,000 brands from global organizations such as Visa, Sky, Yamaha, Wall Street Journal to tech innovators like Atlassian, DocuSign, FitBit and Zillow.

 

Not only are we financially sound and growing but we have unicorn status: Exceeded $300M in revenue in 2020, is profitable already, and has all strategic options ahead of itself. Optimizely continues to invest and addresses a market opportunity north of $30 billion, providing significant personal career growth opportunities.

 

We are an inclusive culture with a global team of 1200+ people across the US, Europe, Australia, and Vietnam. We blend European and American business culture with emphasis on teamwork, inclusion, and moving fast. People make the difference!

 

If you are looking to work on the next generation of digital technologies in a fast-paced, hyper-growth environment, apply! We’re just getting started...

Introduction

The Human Resources Business Partner (HRBP) will need to proactively translate business strategies into HR solutions that best enable business outcomes. This important role will serve as a trusted advisor to senior leadership by building strong relationships to effectively influence human capital decisions and in turn, business results. Key metrics:
• Retention of talent, especially top talent
• Hiring rate within the business to ensure the business has required talent
• Engagement metrics, measured by employee net promoter score and specific questions on pulse checks
• Meet cost thresholds for workforce plan for assigned businesses
• Leadership effectiveness

Job Responsibilities

Business - Business Acumen, Consultation, Critical Evaluation
• Develop and maintain a deep understanding of the go to market business to provide thoughtful HR solutions on people related topics in the areas of retention, talent development, culture, organizational effectiveness and change management
•Build a high performing organization that is measured by achievement of business deliverables, like bookings growth, field expansion, and related business objectives per assigned function
• Responsible for end-to-end organizational design inclusive of new builds, changes to the existing structure, and integration of acquired companies. All aspects of the organizational design include the setting rationale for organizational change, employee allocation, skillset evaluation, training plans to support talent within the new organization, and associated change management to ensure the new organization is successful
• Promote a culture of high engagement by developing best practices for engaging talent, building one team, and understanding triggers and solutions for teams going through extensive change, promoting career development and succession planning
• Assess client needs through regular pulse surveys and build/deploy solutions, in alignment with established global HR portfolio and HR strategy
• Co-develop and deploy solutions, programs and policies established at a global or regional level in partnership with the established centres of excellence
•Support the build of objectives and key results (OKRs) and support leader to ensure individuals understand how their role supports company level objectives
• Leverage data to build or deploy HCM strategies to reduce attrition, retain talent, and develop talent
Interpersonal - Relationship Management, Communication, Global & Cultural Effectiveness
• Coach leaders on leadership effectiveness to build high performing and engaged teams, as well as trustful and respectful leaders
• Responsible to handle performance management, inclusive of reviewing performance improvement plans, disciplinary actions, and ad-hoc employee relations topics
• Consult on workforce planning to include management of headcount through hiring, transfers, and exits. Effectively consult and execute reductions in force, as needed
• Strong adherence to Line of Business/ Department budget on the related workforce plan
•Coach employees on their professional development while creating a learning culture within the assigned organization. Strong adherence to development goals, measurement of development goals, and ensuring skillset is adapting to future needs of the business
Leadership - Leadership & Navigation, Ethical Practice
• Understand desired leadership behaviours and coach leaders to adopt desired behaviours
• Work as a mentor to new managers to ensure adherence to all applicable legislation and company policies in all operational areas of HR
•Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance
 

Knowledge and Experience

• 3+ years of experience on a global HR team with responsibility as a HR Business Partner 
• Highly responsive and fast paced
• Very organized, with ability to manage multiple communication channels
• Ability to balance business focus and people focus
• Collaborative team player
• Ability to take on tasks to support the HR strategy as a unified team
• Individual hungry to learn, and willing to put in extra hours to support his / her learning by assuming special projects above and beyond the duties listed above
• Ability to execute on people strategy within a global matrixed HR organization. It is very important to have the ability as a global business partner to work effectively with regional / country HR partners
• Experience leading projects and collaborating with distributed global teams, flexing to meet varying time zones and cultural norms
• The ability to work outside normal hours may be required as the HRBP will be supporting a global team
• Ability to establish strong partnerships with business leaders, understand their needs, assess the range of solutions, assimilate data, provide relevant guidance and coaching to facilitate change
• Ability to achieve results while working under the pressures of shifting priorities in a dynamic and agile environment
• Ability to interact effectively with all levels of the company and lead presentations to senior leadership with an analytical mindset
• Must be self-directed and a quick learner with strong use of HRIS software, SuccessFactors preferred and the Microsoft Office Suite
• 20% travel as required

Education

• Bachelor’s degree in Human Resources or another relevant discipline. Masters degree preferred
• SHRM Senior Certified Professional (SHRM-SCP) or GPHR Certification a plus

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.