Principal Solution Architect
Date: Mar 20, 2025
Location: North Sydney, AU, 2060
Company: Optimizely
Optimizely is focused on unlocking the boundless potential of our clients and employees. We are a category leader in Digital Experience Platform (DXP) and have the pleasure of serving over 9,000 brands, from global organizations such as Visa, Sky, Yamaha, and Wall Street Journal to tech innovators like Atlassian DocuSign, FitBit, and Zillow. Optimizely fosters an inclusive and diverse culture with a global team of 1500+ people spread across the US, Europe, Dubai, Australia, Singapore, Bangladesh, and Vietnam. Our unique work environment focuses on flexibility, trust, teamwork, diversity, and moving fast. We genuinely believe that our people make all the difference, and once we find the best talent, we go out of our way to nurture them.
If you are looking to work on the next generation of digital technologies in a fast-paced and growing environment with industry leaders, Optimizely is the place for you!
Introduction
Energetic, outgoing, and passionate about technology, the Solution Architect Role combines detailed technical knowledge with a dedication to the sales process and customer success. The Solution Architect will support sales productivity, partner enablement, and customer evaluations by collaborating closely with product and technical teams to highlight the many ways Optimizely solutions meet customer needs.
The Solution Architect will act as an Optimizely product expert for the entire Optimizely platform, including e-Commerce, digital experience management, omnichannel campaign management, analytics, and machine-learning based personalization.
Job Responsibilities
Serve as the technical lead and owner of technical deal strategy.
Collaborate with Account Executive teams to identify and uncover customer business goals, needs, and pains.
Lead sessions with engineering teams to map our technical solutions to the customer's environment and technical challenges.
Establish credibility and explain our technical approach with Engineering and Product teams.
Lead the technical implementation and day-to-day management of POCs, integrated into our customers. front and backend technology stacks - ensuring early customer success and a long-term business relationship.
Prove the technical feasibility of the platform to highly technical and developer audiences.
Own responsibilities for designing, building and maintaining our demo systems, strategies, and resources. Enabling our AE team to deliver targeted, persona-based, business-value driven presentations.
Stay on top of industry news, technology products, platforms and partners to ensure you and your team provide and maintain a deep industry and ecosystem expertise.
Find ways to continually maximize efficiencies in the technical sales process and support sales efficiency across sales teams and segments.
Custom development and launch of new sales products and customer integrations to our internal teams and customer community.
Partner closely with our customer success/services teams to ensure continuity of an amazing customer experience - for life.
Collaborate closely with Product and Engineering teams to help influence product roadmap based on market/customer requirements.
Provide technical responses to RFPs and RFIs.
Knowledge and Experience
Minimum 5+ years of Solution Architecture Experience.
You have documented experience coding with Javascript, HTML and CSS.
Documented experience in backend web development such as Java, Ruby, Node, PHP, C#, or native mobile application development in Android or Objective-C/Swift.
Documented experience in Episerver b2b Commerce, b2c Commerce, Optimizely Web, Optimizely Full Stack.
Demonstrate functional knowledge of web and mobile application architecture.
Experience in designing or developer web applications a plus.
World class presentation skills. You feel comfortable leading presentations and demos of our platform to large groups, both technical and non-technical. In-person and virtually.
You can tie business problems to technical solutions and understand technology value propositions.
You have excellent communication skills. You can easily relate complicated concepts to non-technical people, while maintaining the ability to speak to highly technical people.
Experience in a consultative role with clients, partners, management, and peers.
A demonstrated and proven capacity to quickly absorb new concepts and technologies.
English language needed.
You thrive under uncertain, high pressure, and high impact conditions.
Education
Master's of Science or Business Administration preferred or equivalent work experience. Computer Science background preferred.
Our culture is the most important thing we offer. We continuously aim to provide a high-growth space, both virtually and in person, where you can do your best work and, in the process, unlock your boundless potential.
Why you'll love working at Optimizely
- Private Health Insurance (single or family cover)
- Death and TPD Coverage
- 12-14 Public and Company Holidays
- Flexible Working
- Paid time off
- Paid Parental Leave
- Parental Phase Back to Work
- Support Services (Employee Assistance Program)
- Superannuation
At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.