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SuccessFactors Administrator

Date: Jun 9, 2022

Location: US

Company: Optimizely

Optimizely is focused on unlocking digital potential and we are the recognized category leader in Digital Experience Platform (DXP) and created the category for A/B Testing and experimentation software. We have incredible customers – isn’t that one of the most important aspects of looking for your next job? Optimizely has over 9,000 brands from global organizations such as Visa, Sky, Yamaha, Wall Street Journal to tech innovators like Atlassian, DocuSign, FitBit and Zillow.


Not only are we financially sound and growing but we have unicorn status: Exceeded $300M in revenue in 2020, is profitable already, and has all strategic options ahead of itself. Optimizely continues to invest and addresses a market opportunity north of $30 billion, providing significant personal career growth opportunities.


We are an inclusive culture with a global team of 1200+ people across the US, Europe, Australia, and Vietnam. We blend European and American business culture with emphasis on teamwork, inclusion, and moving fast. People make the difference!


If you are looking to work on the next generation of digital technologies in a fast-paced, hyper-growth environment, apply! We’re just getting started...


The SuccessFactors Administrator is an important member of the Business Enablement team in the Information Technology department. This role works closely with the HRIS team to support the configuration & customization as well as the integrations to and from the HCM. You’ll also evaluate other HR software to integrate into the tech stack. This role is ideal for someone who enjoys gathering requirements, designing solutions, troubleshooting, and working cross-functionally. You’ll also design and maintain solutions using the Integration Center/CPI.

Job Responsibilities

  • Support the configuration, maintenance, and optimization of SuccessFactors and SuccessFactors 3rd party integrations.
  • Provide controls for the protection of personal data in compliance with GDPR and other PII compliance & security best practices and regulations
  • Develop, test, and deploy customizations, custom objects, third party application integrations, and new SuccessFactors functionality tying technology together with HR and IT processes and operations
  • Build and maintain integrations with other systems requiring people data. Provide internal application support & training to SuccessFactors users
  • Interfaces with SuccessFactors software support on behalf of Optimizely users
  • Monitor & administer account management, roles and access, profile creation, security administration, in compliance with legal and operational requirements
  • Collaborate cross departmentally to gather and document operational and functional requirements and translate into operational solutions
  • Design process and change controls to maintain data integrity
  • Maintain documentation of processes, procedures, and integrations in our company handbook
  • Prepare releases for rollout
  • Manages external resources to fulfill the above responsibilities

Knowledge and Experience

  • 2+ years of experience with SuccessFactors HCM administration, configuration, and development in complex business environments
  • CPI/Integration Center experience
  • REST/SOAP API experience
  • Knowledge of MS environment: integration between SAP SuccessFactors and AD; SAP to MS Teams
  • Writing user stories; gathering requirements
  • Successful project execution


Bonus Points if you:

  • Have a SuccessFactors Certification

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.



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