HR Business Partner
Date: Apr 16, 2024
Location: London, GB, SE1 9PG
Company: Optimizely
At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.
At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.
Join us and become part of a company that's empowering people to unlock their digital potential!
Introduction
The Human Resources Business Partner (HRBP) will need to proactively translate business strategies into HR solutions that best enable business outcomes. This important role will serve as a trusted advisor to senior leadership by building strong relationships to effectively influence human capital decisions and in turn, business results. Key metrics:
• Retention of talent, especially top talent
• Hiring rate within the business to ensure the business has required talent
• Engagement metrics, measured by employee net promoter score and specific questions on pulse checks
• Meet cost thresholds for workforce plan for assigned businesses
• Leadership effectiveness
Job Responsibilities
• Provide coaching to assigned leaders (Executive and their direct reports) on people topics related to employee engagement, retention, organizational design, culture, and change management
• May manage change management associated with organizational design (how does it impact the people- role, compensation, skills), how are changes communicated
• Consult on workforce related plans (buy / build talent, growth in geographic areas, blend on high cost/low cost and shifts to balance cost, contingent labor needs, M&A). Strong partnership with finance / ELT + ELT+1 on these plans.
• Consult on employee survey action plans to further drive organizational effectiveness.
• May reach out to pulse ees to assess retention risk. May hold career discussions as needed.
• Give insight into people related topics / changes (promotions, offcycles, terminations, performance cases, etc). May handle on as needed basis 1:1 employee/manager related topics/discussion. May project management / execute larger scale hiring / downsizing initiatives.
• Overall responsibility for adoption of programs related to talent (retention strategy, compensation planning, talent development, succession planning, OKR, Share your voice, etc)
• Assume HR related ad hoc projects as needed (expansion of new location, comp analysis, specialized benefits topic, etc).
Knowledge and Experience
• 2+ years of experience on a global HR team with responsibility as a HR Business Partner
• Highly responsive and fast paced
• Very organized, with ability to manage multiple communication channels
• Ability to balance business focus and people focus
• Collaborative team player
• Ability to take on tasks to support the HR strategy as a unified team
• Individual hungry to learn, and willing to put in extra hours to support his / her learning by assuming special projects above and beyond the duties listed above
• Ability to execute on people strategy within a global matrixed HR organization. It is very important to have the ability as a global business partner to work effectively with regional / country HR partners
• Experience leading projects and collaborating with distributed global teams, flexing to meet varying time zones and cultural norms
• Ability to establish strong partnerships with business leaders, understand their needs, assess the range of solutions, assimilate data, provide relevant guidance and coaching to facilitate change
• Ability to achieve results while working under the pressures of shifting priorities in a dynamic and agile environment
• Ability to interact effectively with all levels of the company and lead presentations to senior leadership with an analytical mindset
Education
• Bachelor’s degree in Human Resources or another relevant discipline. Masters degree preferred
• SHRM Senior Certified Professional (SHRM-SCP) or GPHR Certification a plus
Competencies
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.