Senior Solution Architect

Date: Mar 29, 2024

Location: Austin, US, 78705 Minneapolis, US, 55401 Nashua, US, 3063

Company: Optimizely

At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.  

We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech. 

At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued. 

Join us and become part of a company that's empowering people to unlock their digital potential! 

To get a sneak peek into our culture, find us on Instagram: @optimizely

Introduction

Energetic, outgoing and passionate about technology, the  Senior Solution Architect role combines detailed technical knowledge with a dedication to the sales process and customer success. The Solution Architect will support sales productivity, partner enablement, and customer evaluations by collaborating closely with product and technical teams to highlight the many ways Optimizely solutions meet customer needs.

Job Responsibilities

  • Work as a collaborative member of our sales team in a pre-sales capacity
  • Act as an Optimizely product expert for the entire Optimizely platform, including e-Commerce and digital marketing (CMS)
  • Develop relationships with customers/partners and seek to understand challenges, pain points, goals, and criteria for a successful web solution
  • Prepare and conduct discovery workshops, discussions, and value-based use case demonstrations along with sales team for prospects, customers, and partners
  • Define and successfully implement Proof of Concept (POC) projects where applicable
  • Assist in responses to proposals and general Q&A from a business value-add and technical capacity
  • Maintain highest level of technical and market knowledge; create thought leadership through writing, user group presentations, and Optimizely community involvement

Knowledge and Experience

  • Experience with digital marketing, content management, e-Commerce, and digital conversion rate optimization.
  • Solid understanding of web development, information architecture, and related concepts and technologies. Focus .NET technologies is preferred.
  • Minimum of 5 years front-end development experience. React or Angular preferred.
  • Minimum of 5 years of experience working with Visual Studio or Visual Studio Code.
  • Strong familiarity with standard web technologies: HTML, CSS, JavaScript, etc.
  • Ability to learn new products, technologies, and industry trends quickly.
  • Experience with related software such as Marketing Automation, Search, SEO, DAM, PIM, ERP, or CRM is a plus.
  • Strong verbal and written communication skills, with an ability to articulate key messages clearly and explain technical concepts to a non-technical audience.
  • Computer Science, Computer Information Systems, or higher education preferred.
  • Comfortable presenting to audiences including resources from all levels of organization: business, IT, C-level.
  • Team player with the ability to work in virtual and remote teams.
  • Excellent time and task management skills with ability to prioritize and adapt to re-prioritization as necessary.
  • Results oriented with a commitment to quality of product and service.
  • Self-motivated and creative with a natural drive to learn and pick up new challenges.
  • Comfortable leading meetings to discuss and discover technical requirements.

Education

Master's of Science or Business Administration preferred or equivalent work experience. Computer Science background preffered. 

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

 

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Nearest Major Market: Austin