Business Analyst
Date: Apr 18, 2024
Location: Dhaka, BD, 1212 BD
Company: Optimizely
At Optimizely, we're on a mission to help people unlock their digital potential. We do that by reinventing how marketing and product teams work to create and optimize digital experiences across all channels. With Optimizely One, our industry-first operating system for marketers, we offer teams flexibility and choice to build their stack their way with our fully SaaS, fully decoupled, and highly composable solution.
We are proud to help more than 10,000 businesses, including H&M, PayPal, Zoom, and Toyota, enrich their customer lifetime value, increase revenue and grow their brands. Our innovation and excellence have earned us numerous recognitions as a leader by industry analysts such as Gartner, Forrester, and IDC, reinforcing our role as a trailblazer in MarTech.
At our core, we believe work is about more than just numbers -- it's about the people. Our culture is dynamic and constantly evolving, shaped by every employee, their actions and their stories. With over 1500 Optimizers spread across 12 global locations, our diverse team embodies the "One Optimizely" spirit, emphasizing collaboration and continuous improvement, while fostering a culture where every voice is heard and valued.
Join us and become part of a company that's empowering people to unlock their digital potential!
Introduction
The Business Analyst will be responsible for delivering high quality business analysis in support of BIOS projects and programmes including identifying, documenting and surfaces business challenges, gathering requirements, providing insight, designing documentation and building out as is and to be processes. They will apply recognsied and agreed tools and techniques.
Job Responsibilities
- Gather requirements for projects related to enterprise systems, integrations, processes, and operations including conducting interviews with key stakeholders
- Apply best practice approaches to projects utilising recognised Business Analysis tools, techniques and disciplines.
- Work closely with BIOS colleagues to successfully deliver projects and change following best practice approaches in Business Analysis
- Create and maintain documentation in partnership with cross-departmental teams
- Facilitate discussions with business owners in working sessions to understand requirements, find common ground, and evaluate acceptable solutions
- Identify gaps in process, operations, and systems
- Document current state processes and define new process in partnership with key stakeholders
- Work with relevant subject matter experts, and other resources to review and contribute to technical designs and project plans
- Understand the data flows between systems
- Develop and maintain trust cross-departmentally
- Work closely with key EPMO / BIOS roles including the project manager and change manager and also key specialists in both IT and Data Services
Working Hours: Sunday - Thursday (2:00pm-10:00pm)
Knowledge and Experience
- 3+ years working as a Business Analyst to support the successful deliver of projects
- Highly proficient with the tools and techniques related to Business Analysis
- Experience working with a Global Software Company
- Previous exposure to enterprise systems (such as Salesforce and Netsuite)
- Relevant qualifications in Business Analysis
Education
- University degree with a focus in management, finance, or technology, or Bachelor’s degree in computer science, IT or Telecommunication or equivalent
- Good-to-have: Globally recognized certification in business analysis and/or project management
Competencies
Our culture is the most important thing we offer. We continuously aim to provide a high-growth space, both virtually and in person, where you can do your best work and, in the process, unlock your boundless potential. We are dedicated to providing meaningful rewards and development opportunities for our employees, recognizing performance and creating a supportive working environment.
Our new, cutting-edge office space in Dhaka is a testament to our dedication to enhancing your work experience. This state-of-the-art workspace features open workstations, a fully equipped kitchen, a nap room for relaxation, a tranquil zen garden, and an entertaining area, all designed to provide you with the ideal environment to thrive and grow.
As part of our commitment to you, here are other benefits and perks you can expect:
· Best-in-class compensation plans
· Two annual festival bonuses
· Recognition and rewards programs
· Paid Maternity (4 months) & Paternity Leave (12 weeks)
· Flexible vacations days and working hours
· Annual Work/Service Anniversary Leave
· Comprehensive medical & life insurance for you and your dependants
· Volunteering opportunities to make a difference
· Chance to work alongside our incredible global team
· Monthly and quarterly regional and global team-building events
· Communal transport facilities inside Dhaka to and from the office
· Free catered lunch every day
· An agile performance review process that encourages ongoing transparency between managers and direct reports
· Enablement program and soft skill training to support internal career growth and development
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.