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Senior Talent Development Specialist

Date: May 16, 2023

Location: Dhaka, BD, 1213 BD

Company: Optimizely

Optimizely is known for content, commerce, and optimization with our Digital Experience Platform (DXP). Millions of experiences are served with our platform every single day, helping organizations grow exponentially online. We have the honor of serving some incredible customers – which makes what we do extremely rewarding. Optimizely has over 9,000 brands, from global organizations such as Visa, Sky, Yamaha, and Wall Street Journal to tech innovators like Atlassian, DocuSign, FitBit, and Zillow.


Not only are we financially sound and growing, but we have unicorn status: we exceeded $300M in revenue in 2020, is profitable already, and have all strategic options ahead of us. Optimizely continues to invest and addresses a market opportunity north of $30 billion, providing significant personal career growth opportunities.


We are an inclusive culture with a global team of 1200+ people across the US, Europe, Australia, Bangladesh, UAE, Singapore, and Vietnam. We blend European and American business cultures, emphasizing teamwork, inclusion, and moving fast. People make the difference!


As a Senior Talent Development Specialist, you will collaborate with the Talent Development Team, functional leaders, and subject matter experts. Together, you will analyze, develop, and design the learning and development journey using best-in-class technologies. Your main objective will be to support the internal talent development strategy, focusing on attracting and retaining top talent, unlocking higher levels of employee performance, and accelerating business outcomes.

Reporting directly to the Director of Talent Development, you will play a crucial role in ensuring effective communication and alignment with the overall talent development vision. Your contributions to the team will be instrumental in shaping a successful talent development strategy and fostering a thriving learning culture within the organization. By leveraging your expertise and collaborating with stakeholders, you will design impactful learning experiences that cater to the evolving needs of employees and drive their professional growth. Together, you will create a comprehensive learning journey that aligns with the talent development goals and drives success across the organization.

Job Responsibilities

  • Optimize HR Talent Development Programs and Systems: You will focus on enhancing the quality and performance of HR talent development systems, such as the Learning Management System (LMS); and support employee learning, development, and performance programs such as Objectives and Key Results (OKRs), Success Conversations, and Employee Engagement Surveys, and more. 
  • Support and Issue Resolution: You will proactively and reactively address support issues with employees and system vendors. Additionally, you will manage high-priority escalations with urgency when necessary, ensuring timely resolution.
  • Reports and Assessments: You will design and launch reports and assessments that guide managers in making effective talent-related decisions. These tools will optimize talent development and support data-driven decision-making.
  • Continuous Learning: You will stay updated on the latest learning innovations to build a high-performance culture at Optimizely. Keeping up with industry advancements ensures the organization remains at the forefront of learning and development practices.
  • Problem Solving: You will tackle system-related challenges of diverse scope, utilizing analysis across factors, data, and situations. This allows you to educate stakeholders and influence the buy-in and implementation of solutions.
  • Operational Management: You will be responsible for operational management of internal learning technologies, including organizational team structure, backend functionality, catalog management (topics, tags, users), and reporting.
  • Video Assessments and Instructional Design: You will create video assessments and support instructional design and content authoring needs in the LMS. This improves the employee learning experience.
  • Technical Direction and Architecture: You will support the technical direction and architecture of internal learning technologies, such as the Employee Learning Management System. This ensures a robust and efficient learning infrastructure.
  • Collaboration and Partnerships: You will act as an ambassador and bridge between internal and external learning, fostering close partnerships with Education stakeholders. Maintaining strong alignment and rapport with learning stakeholders is crucial.
  • Core Behaviors and HR Mission: You will build meaning and purpose for Optimizely employees by demonstrating the company's core behaviors and promoting the HR mission.
  • Evaluation and Milestones: You will establish milestones and evaluation strategies to measure progress and effectiveness of digital learning projects and programs, driving improvements.
  • Vendor Management: You will co-manage vendor relationships, ensuring high-quality and cost-efficient internal learning solutions.
  • Global Scale Collaboration: You will collaborate globally, across time zones and locations, ensuring the learning experience reflects diverse needs and cultures.
  • Special Projects and HR Support: You may execute special projects, such as Succession Planning, expanding your learning and HR knowledge. Additionally, you may assist with HR projects outside Talent Development/Learning and Development areas as assigned.


WORKING HOURS: 2:00pm-10:00pm (Monday-Friday) 

Knowledge and Experience

  • Data-Driven Approach: You excel in using data to identify strategies that serve and improve business needs. With your analytical mindset, you collect, analyze, and interpret data to make informed decisions.
  • HR Systems Management: Your expertise lies in implementing, testing, troubleshooting, and managing HR systems. You possess the ability to identify the root cause of issues and take corrective actions based on your analysis.
  • LMS Instructional Design: You have hands-on experience designing instructional content and authoring courses for Learning Management Systems (LMS). This includes creating video assessments and structuring the LMS infrastructure, such as organizing teams and managing permissions.
  • Building Relationships: You have a proven track record of building trust and positive relationships internally and externally. This includes working effectively with vendors, consultants, and employees at all levels of the company, gaining buy-in and support for initiatives.
  • Project Execution: You are adept at breaking down complex projects and successfully managing them end-to-end. Your strong project management skills enable you to prioritize and handle multiple tasks in a fast-paced environment.
  • Influence and Presentation Skills: You possess excellent influence and presentation skills, enabling you to effectively present ideas and information. You are comfortable speaking in front of groups, whether virtually or in person.
  • HR Systems Best Practices: Your knowledge encompasses HR systems best practices, principles, practices, and procedures. You are well-versed in industry standards and can apply them effectively.
  • MS Excel and MS PowerPoint Proficiency: You exhibit strong proficiency in using Microsoft Excel and PowerPoint. These tools are vital for data analysis, reporting, and creating impactful presentations.
  • Strong Work Ethic and Prioritization: With a strong work ethic, you successfully prioritize and manage multiple tasks in a fast-paced, ever-changing environment. Your reliability ensures deadlines are met effectively.
  • Communication and Organizational Change: You excel in cross-functional communication, articulating messages clearly to facilitate organizational change. Your ability to effectively communicate fosters successful adoption of new practices.
  • Program Design: You have experience designing programs, allowing you to create structured plans and initiatives to achieve specific goals or objectives.
  • Vendor and Partner Relations: You maintain strong rapport with employees, partners, and learning technology vendors. Your collaborative nature enables you to build mutually beneficial relationships.


Bachelor’s degree preferred or equivalent work experience. 


Coordinating Project Activities
Delivering High Quality Work
Displaying Technical Expertise
Prioritizing and Organizing Work
Supporting Organizational Goals

Our culture is the most important thing we offer. We continuously aim to provide a high-growth space where you can do your best work and, in the process, unlock your boundless potential. We work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance and creating a supportive working environment. You'll also get: 


  • Best-in-class compensation plans  
  • Two annual festival bonuses  
  • Reward and recognition programs   
  • Paid Maternity (16 weeks) & Paternity Leave (12 weeks) 
  • Unlimited vacation days and flexible working hours in a hybrid environment 
  • Medical & life insurance for employees and dependents 
  • Volunteering and opportunities to give back   
  • Monthly and quarterly regional and global team-building events 
  • Chance to work with our incredible global team all over the world 
  • Communal transport facilities inside Dhaka and free catered lunch when we return to office 
  • An agile performance review process that encourages ongoing transparency between managers and direct reports   
  • Enablement program and soft skill training to support internal career growth and development    
  • A free “Hacking day” per month for self-studying and researching any IT-related subjects 
  • An annual performance-based increment 


We currently work from home; however, we plan to return to the office by early Q3, 2023.

At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.


Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.