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Software Engineer (Managed Services)

Date: Aug 3, 2022

Location: Dhaka, BD, 1213 BD

Company: Optimizely

Optimizely is known for content, commerce, and optimization with our Digital Experience Platform (DXP). Millions of experiences are served with our platform every single day, helping organizations grow exponentially online. We have the honor of serving some incredible customers – which makes what we do extremely rewarding. Optimizely has over 9,000 brands, from global organizations such as Visa, Sky, Yamaha, and Wall Street Journal to tech innovators like Atlassian, DocuSign, FitBit, and Zillow.


Not only are we financially sound and growing, but we have unicorn status: we exceeded $300M in revenue in 2020, is profitable already, and have all strategic options ahead of us. Optimizely continues to invest and addresses a market opportunity north of $30 billion, providing significant personal career growth opportunities.


We are an inclusive culture with a global team of 1200+ people across the US, Europe, Australia, Bangladesh, UAE, Singapore, and Vietnam. We blend European and American business cultures, emphasizing teamwork, inclusion, and moving fast. People make the difference!


If you are looking to work on the next generation of digital technologies in a fast-paced, hyper-growth environment with the best humans, please apply! We’re just getting started...


Expert Services is an integral part of the Customer Success department during customer onboarding and post onboarding phases to retain customers and generate revenue. As a Software Engineer (Managed Service), you will be responsible to provide engineering solutions by understanding customers' pain points, migrating data from other platforms to Welcome Software, providing automated reports, and creating and manipulating extensive data through REST API. 


You will be writing clean code to solve specific problems, managing a couple of codebases, manipulating data, keeping our databases persistent, developing an automated process to provide operational metrics to our clients to scale our business, and maintaining internal applications from development to deployment which is built with Python and React. Occasionally, you will be communicating with our clients to understand their pain points and provide engineering solutions. You will be part of an incredible engineering team and act as a great team player, participating in technical discussions and providing technical knowledge and solutions to the team. Most importantly, you will be an amazing individual contributor with a getting-things-done mindset.

Job Responsibilities

  • Be a sensible and pragmatic engineer developing simple, high-quality, and well-tested minimum viable solutions meeting set requirements and following applicable principles and processes.
  • Be passionate about continuous learning, experimenting, adapting, applying, and contributing to innovative technologies and software paradigms. 
  • Understand the value of modern software engineering practices such as scrum, pair programming, and principles of clean code.
  • Take ownership of your contribution to the work for clients, the quality, and the long-term maintainability of the contributed code.
  • Contribute to discussions with your team on everything from ideation through architecture and design to implementation and support of the products and services.
  • Passionately pursue self-improvement and growth as a software engineer, learning from the best.
  • Understand the customer's pain points and provide effective and efficient solutions. 

Knowledge and Experience

You’ll need to have:

  • 2+ years of experience working professionally with modern software engineering practices.
  • Proficiency in Python and solid knowledge of CRUD operations using REST frameworks.
  • Knowledge of MySql and MongoDB is a must
  • Solid knowledge of CI/CD pipeline
  • Passionate about working with backend
  • Experience investigating and resolving problems, defects, and bugs reported to the team.
  • Experience working in an engineering team following requirements provided by customers, stakeholders, and technical leaders.
  • Excellent written and verbal communication skills in English, in order to effectively communicate progress, issues, obstacles, solutions, and points of view.
  • Ability to work independently but open to asking for help when necessary.

We’d love to see:

  • Basic knowledge of AWS.
  • Getting-things-done attitude.
  • Working experience in React and Node.
  • Solid understanding of Microservices.
  • Experience working with Docker and Kubernetes.
  • Experience creating projects using Javascript and Python stack.
  • Understanding of web authentication tools and mechanisms.
  • Extensive data creation and manipulation ability.
  • Understanding of the OOP paradigm.
  • XLSX/CSV data reading and writing ability.
  • Knowledge of Amazon Redshift.


Bachelor’s Degree (Computer Science or engineering preferred) or equivalent work experience

Why you'll love working here:

  • Our culture is the most important thing we offer: a place to do your best work and a chance for your voice to be heard in a democratic environment as we shape a high-growth space.  
  • We currently work from home; however, we plan to return to the office by year-end. When we return to the office, we plan to have a hybrid model while also providing the opportunity to be fully remote.  
  • Communal transport facilities inside Dhaka and free catered lunch when we return. 
  • Best-in-class compensation plans 
  • Unlimited vacation days and flexible working hours 
  • Two annual festival bonuses 
  • Medical insurance 
  • An agile performance review process encourages ongoing transparency between managers and direct reports. 
  • Monthly and quarterly regional and global team-building events 
  • Enablement program and soft skill training to support internal career growth and development   
  • Reward and recognition programs  
  • Volunteering and opportunities to give back  
  • Chance to work with our incredible global team all over the world 


At Optimizely, our standardized language is English, and it is crucial to have good English communication skills to be successful in your global role. All our external and cross-location communication is done in US English (en-us), but internally you can speak in whichever native language you most identify with.


Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.