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Manager, Engagement Management

Date: Jan 28, 2023

Location: Nashua, US, 3063 Minneapolis, US, 55401 Austin, US, 78705

Company: Optimizely

Optimizely is focused on unlocking digital potential and we are the recognized category leader in Digital Experience Platform (DXP) and created the category for A/B Testing and experimentation software. We have incredible customers – isn’t that one of the most important aspects of looking for your next job? Optimizely has over 9,000 brands from global organizations such as Visa, Sky, Yamaha, Wall Street Journal to tech innovators like Atlassian, DocuSign, FitBit and Zillow.

Not only are we financially sound and growing but we have unicorn status: Exceeded $300M in revenue in 2020, is profitable already, and has all strategic options ahead of itself. Optimizely continues to invest and addresses a market opportunity north of $30 billion, providing significant personal career growth opportunities.

We are an inclusive culture with a global team of 1200+ people across the US, Europe, Australia, and Vietnam. We blend European and American business culture with emphasis on teamwork, inclusion, and moving fast. People make the difference!

If you are looking to work on the next generation of digital technologies in a fast-paced, hyper-growth environment, apply! We’re just getting started...

Introduction

Manage global onboarding engagement managers

Job Responsibilities

1. Revenue recognition for onboarding DXP clients
2. Mange onboarding customer experience and set up customers for successful outcomes
3. Achieve outcomes through team members
4. Provide leadership and management to direct reports

Knowledge and Experience

Customer success, product onboarding and management experience.

Education

Associate's degree w/ experience or BS w/o experience

Competencies

Delegating Responsibility
Prioritizing and Organizing Work
Resolving Conflict
Teaching
Working with Financial Information

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

 

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